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SectionContent
AGeneral Information
BEnrolment & Participation
CUse of HealthTrack SG app
DUsage of Wearable Health Tracker
EUsage of Blood Pressure monitor
FOnboarding Survey
GBlood Tests
HDoctor Consults & Bookings
IReport Health Status
JWellness Plan
KRewards & Incentives
LData Confidentiality
A. GENERAL INFORMATION
HealthTrack SG is a year-long pilot programme conducted jointly by the Health Promotion Board, Google, ConnectedLife, and Fullerton Health. Through wearable device data and self-reported information, you can monitor your lifestyle habits (e.g. step count, physical activity, sleep) and health data (e.g. heart rate, blood pressure). The information is integrated in the HealthTrack SG app, and a Wellness Score is calculated to give an indication of your overall wellness and areas for improvement.

Your doctor can also view your Wellness Score and assess your lifestyle and clinical data to co-develop a personal Wellness Plan with specific lifestyle recommendations for you. By analysing your profile, the app will also provide tailored support through behavioural nudges and tips.
Healthier SG is a national initiative by the Ministry of Health (MOH) to encourage Singaporeans to take proactive steps to manage their health, prevent the onset of chronic diseases, and have strong support to lead healthier lifestyles. Upon enrolling in Healthier SG with your preferred family clinic to provide care for your health needs, your doctor will develop a personalised Healthier SG Health Plan to help improve your health.

HealthTrack SG complements Healthier SG by allowing you to monitor your lifestyle and health data to achieve the goals in your Health Plan.
HealthTrack SG is a 1-year programme.
B. ENROLMENT & PARTICIPATION
You are eligible if you meet the following criteria:

  1. Singapore Citizen or Permanent Resident between the age of 25 to 75 years old
  2. Have been told by a healthcare provider to have any of the following conditions:
    1. High Blood Pressure (Hypertension) or High-normal Blood Pressure
    2. Type 2 Diabetes Mellitus or Pre-Diabetes
    3. Lipid Disorders / High Cholesterol
  3. Comfortable with both spoken and written English
  4. Using a smart phone with iOS 15 or Android 10 and above, compatible with HPB Healthy 365, HealthTrack SG and Fitbit App (If using a Fitbit device)
  5. Comfortable to wear a health tracker during daily activities and sleep
  6. Assessed by doctor to be suitable to join programme
You may still participate in HealthTrack SG if you have enrolled in Healthier SG.
By participating in HealthTrack SG for the entire 1-year duration, you can receive up to $140 in rewards. Refer to Section K for more details on rewards and incentives.

As part of the programme, you would be required to use a wearable health tracker to collect your health data. You will have access to individualised data and trends on your lifestyle habits (e.g. step count, physical activity, sleep) and health data (e.g. heart rate, blood pressure) through the HealthTrack SG app. You will also receive tailored support through in-app health messages and lifestyle recommendations from your healthcare provider based on your profile, lifestyle and preferences.
Please complete the Eligibility Checker at https://www.healthtrack.gov.sg. If you are eligible, you will receive an email with a unique code to download the HealthTrack SG app and onboard the programme.
To onboard HealthTrack SG, you will need to:

  1. Download HealthTrack SG app
  2. Complete the Onboarding Survey on the HealthTrack SG app
  3. Link your wearable device
  4. Make a doctor's appointment at a participating Fullerton Health clinic
  5. Complete blood tests for glucose and cholesterol levels within 3 months of first doctor's consult
The Programme requires active participation, which includes:
  1. Wearing your health tracker during daily activities and sleep
  2. Completing the Report Health Status every 2 weeks (Refer to Section I for more details on Report Health Status)
  3. Interacting with the HealthTrack SG app regularly to monitor your Wellness Score
If there is no data from your wearable health tracker or Report Health Status for more than 90 days, you will be withdrawn from HealthTrack SG and your account will be terminated. Following programme withdrawal, future visits with your healthcare provider at Fullerton Health will not be part of the programme and you will no longer be eligible for rewards.
If you do not wish to continue with programme, you may withdraw by deleting your HealthTrack SG account.
  1. Go to My Profile, followed by Privacy & Data on your HealthTrack SG App. Click Delete Account to withdraw from the HealthTrack SG programme.
  2. Please note that deleting the HealthTrack SG app will not lead to deletion of your account.
Following programme withdrawal, future visits with your healthcare provider at Fullerton Health will not be part of the programme, and you will no longer be eligible for rewards.
Yes, participants are responsible for the costs of the consultation, blood tests, and their wearable device. Consultation and blood test fees follow Fullerton Health’s prevailing rates, while the cost of wearable device depends on the model selected. For model-specific discounts, please refer to Section D on Usage of Wearable Health Tracker.

Costs are also subject to change at any time.
C. USE OF HEALTHTRACK SG APP
You may download the HealthTrack SG app from the Google Playstore/Apple App Store. Upon completion of the eligibility checker located at https://www.healthtrack.gov.sg, eligible participants will receive a unique referral code to sign up for a HealthTrack SG account.
All phone models are compatible with the HealthTrack SG app except for the following:

  1. Huawei P8 Lite
  2. Huawei P9 Lite
  3. Huawei P20 Lite
  4. Xiaomi Mi 6
Yes, access to the internet (e.g., Wi-Fi or mobile data) is required for the HealthTrack SG app to update your health data and access the app features. Internet access is not required when the app is running in the background.
Yes. Remember to sync your device with the HealthTrack SG mobile app before changing your smartphone to minimise the chances of data loss. You will be able to access your past data by downloading the HealthTrack SG app in your new smartphone and logging in with your credentials. You may refer to the email received prior to onboarding and follow the steps to setup your account on your new phone.
If you are facing issues with the HealthTrack SG app, please refer to the ConnectedLife user guide for troubleshooting steps.

If problems persist despite troubleshooting effort, please contact ConnectedLife's customer support at healthtracksg@support.connectedlife.io. Please provide detailed information about the issue, including any error messages encountered, to facilitate prompt resolution.
D. USAGE OF WEARABLE HEALTH TRACKER
In Phase 1 of the programme, only Fitbit devices will be compatible.

  • If you have an existing Fitbit device, you may use it to participate in HealthTrack SG. All Fitbit models are compatible with the HealthTrack SG app. For optimal programme experience, a Fitbit Versa or Sense is suggested.
  • If you do not currently own a Fitbit device, you may purchase one at a discounted rate from the Google Store.
    Fitbit device modelDiscount rate off the Recommended Retail Price (RRP)
    Sense 240%
    Versa 4
    Charge 6
    Inspire 335%
    Please indicate on the Eligibility Checker that you do not have a Fitbit device, and a unique discount code will be emailed to you. Your Fitbit device will be delivered within 3 working days.
Phase 2 (Estimated in September 2025) of the programme will expand compatibility to include:
  • Apple Watch
  • Google Pixel Watch
  • Samsung Watch
  • Oura Ring
  • Garmin Watch
If you have one of these health trackers, you may indicate this in the eligibility checker to receive a notification when Phase 2 of HealthTrack SG commences. The list of wearables is subjected to changes without prior notice.
Fitbit devices:

  1. First, ensure that your Fitbit device is connected to the Fitbit app.
  2. After completion of the Onboarding Survey, you will be prompted to link your Fitbit device to the HealthTrack SG app. Click the Customer Support icon at the top right, and go to User Guides. Refer to 'Link and Delink Devices in the HealthTrack SG App' guide.
Other devices (to be updated).
The NSC tracker from HPB is not compatible with the HealthTrack SG app.
Fitbit devices:

For technical issues, resources are available at http://help.fitbit.com/.
Support is also available via:
  1. Live chat at https://support.google.com/fitbit/gethelp
  2. Email at support-sg@fitbit.com
  3. Fitbit App - Under your profile icon (located at the top right corner, tap on Help, then Help centre)
For other health tracker brands, please contact the health tracker manufacturer's support centre.
Yes. Within the HealthTrack SG app, tap on 'My Devices' to delink your previous health tracker and link your new health tracker.
No, you can only have one health tracker synced to your account at any one time.
E. USAGE OF BLOOD PRESSURE MONITOR
Individuals with Hypertension (High BP) or High-normal BP require a BP monitor to ensure active participation in the programme. Regular BP measurements are required to help you monitor your health, receive important alerts, and allow your doctor to track your BP trends and work with you to create your Wellness Plan.
If you already have access to a BP monitor (e.g. at home or workplace), you may use your existing device to monitor your BP. Otherwise, you may choose to purchase either a Bluetooth-enabled BP monitor or a non-Bluetooth-enabled BP monitor.
For Bluetooth-enabled Omron BP monitor
BP readings taken on a Bluetooth-enabled Omron BP monitor will be synced via Bluetooth to the Omron app. If the Omron app is linked to the HealthTrack SG app, these BP readings will also be automatically synced with the HealthTrack SG app for calculation of the Wellness Score.

Refer to the following guide to link your Omron BP monitor to the HealthTrack SG app:
  1. Android https://static.connectedlife.io/omron-android-guide.html
  2. IOS https://static.connectedlife.io/omron-ios-guide.html

For non-Bluetooth-enabled BP monitor
If you are using a non-Bluetooth-enabled BP monitor, please input your BP readings into the HealthTrack SG app to update your Wellness Score.

On the HealthTrack SG app, go to 'Workspace', navigate to 'Health Logs' and select 'Blood Pressure'. Click 'Add measurement' to fill in your Systolic BP (larger number), Diastolic BP (smaller number) and click 'Save'.
BP measurement flow
Please seek advice from your doctor on the frequency of home BP monitoring. Remember to log your BP readings in the HealthTrack SG app whenever you measure your BP.
F. ONBOARDING SURVEY
You will need to complete an Onboarding Survey on the HealthTrack SG app as part of the onboarding process. The Onboarding Survey collects information on your demographics, medical condition, clinical data, lifestyle behaviours and preferences. These data will be used to compute your baseline Wellness Score. Based on your selected preferences, you will receive tailored health messages and reminders to engage in healthy lifestyle habits.
Please complete and submit the Onboarding Survey as soon as possible upon downloading the HealthTrack SG app to proceed with onboarding the programme.
You can edit your responses for up to 30 days after you have completed the survey.
Click on the Profile icon to view your responses to the Onboarding Survey.
G. BLOOD TESTS
You will need to have blood tests for glucose and cholesterol levels at 2 timepoints.

First timepoint
Blood tests to be completed within 3 months before the first doctor's consult for the programme. If you have not had these blood tests done recently, they will be arranged prior to the doctor's consult.

  • If you have checked your glucose levels within the past 3 months, you will only need to undergo a blood test to check your cholesterol levels.
  • If you have checked your cholesterol levels within the past 3 months, you will only need to undergo a blood test to check your glucose levels.
Second timepoint
Blood tests to be completed within 1 month before the final doctor's consult at the end of the programme. These blood tests will be arranged by your doctor, prior to your final consult for the programme.

During the 1-year programme, your doctor may arrange for additional blood tests based on his/her assessment of your condition.
If you had blood tests done prior to onboarding, please input your results in the appropriate section of the Onboarding Survey.

If you have blood test results after completing the Onboarding Survey, please record them in the Report Health Status which is to be completed every two weeks. Refer to Section I for more information about the Report Health Status.
H. DOCTOR CONSULTS & BOOKINGS
You may book your doctor consult through the following methods:
  1. Book your appointment online at https://bookappt.fullertonhealth.com
  2. Call the clinic at +65 6336 3636 between 8am - 6pm on Mondays to Fridays, or 8am - 1pm on Saturdays
  3. Walk-in to any of the participating Fullerton Health clinics.
You will see the doctor at least twice - once at the start of the programme and once at the end of the 1-year programme.

During the 1-year programme, additional appointments may be arranged by your doctor based on his/her assessment of your condition.
If you are currently seeing a doctor at Fullerton Health and wish to change to another Fullerton Health clinic, please contact Fullerton Health at: +65 6336 3636 between 8am - 6pm on Mondays to Fridays, or 8am - 1pm on Saturdays.

Should you wish to cease follow up with your Fullerton Health doctor, you will no longer be able to continue participation in HealthTrack SG.
I. REPORT HEALTH STATUS
The Report Health Status collects self-reported data on lifestyle factors (e.g. diet, smoking, alcohol and stress levels) and clinical factors (e.g. weight, waist circumference, blood tests [if any]). These results will be used to update your Wellness Score.

The Report Health Status can be found under 'Workspace'.
You will be notified to complete the Report Health Status every two weeks. The notification will appear at the top of your HealthTrack SG app upon opening the app. Please fill it in when you receive the notification.

On the HealthTrack SG app, tap on 'Workspace', 'Health Logs', and select 'Report Health Status'. Tap on 'Report Status' to complete the questionnaire, then click 'Save' at the end. You may refer to your responses by coming back to 'Workspace'.
Report Health Status flow
You have up to 7 days to complete each Report Health Status. Subsequently, you will only be able to complete the next Report Health Status and will not be able to complete a previous Report Health Status retrospectively. A minimum of 6 Report Health Status per 6 months is required to be eligible to receive programme rewards. Refer to Section K for more information on the programme rewards.
J. WELLNESS PLAN
The Wellness Plan is a personalised care plan co-developed by you and your doctor. Based on your profile, preferences and health data, your doctor will recommend up to three lifestyle actions for you to try.
After your doctor issues your Wellness Plan, you will receive a notification on the HealthTrack SG app. You may also go to the "Records" tab to view and download a copy of your Wellness Plan.
K. REWARDS & INCENTIVES
You may receive up to a total of $140 worth of rewards from participation in HealthTrack SG.

1. At the start of the programme, you will receive $50 if you fulfil ALL the following criteria:
  1. Set up HealthTrack SG app
  2. Complete the Onboarding Survey
  3. Set up and sync your wearable device
  4. Complete your blood glucose and cholesterol tests within 3 months from your first doctor consultation and record your results into the HealthTrack SG app
  5. Attend your first doctor consultation
2. During the programme, you will receive $5 for every 6 Report Health Status completed within 6 months.
  1. You will receive an additional $10 for completing all reports in the 6 months.
  2. You may receive up to $20 in a year for completing all Report Health Status.
3. At the end of the programme, you will receive $50 if you fulfil ALL the following criteria:
  1. Actively use the HealthTrack SG app and sync your wearable device throughout the 1 year programme
  2. Complete your blood glucose and cholesterol tests within 1 month from your final doctor consultation and record your results into the HealthTrack SG app
  3. Attend your final doctor consultation
  4. Complete the post-programme survey within 2 weeks from your final doctor consultation
Rewards will be given in the form of Healthpoints via the HPB Healthy 365 app- on a quarterly basis (based on calendar quarter). Healthpoints can be redeemed for HPB eVouchers, SimplyGo eVouchers and other rewards. Healthy 365 e-voucher rewards will have a turnaround time of 3 months from the point of fulfilment.
An email will be sent to the provided email address upon disbursement of the rewards into your Healthy 365 account- on a quarterly basis (based on calendar quarter).
L. DATA CONFIDENTIALITY
HPB places paramount importance on the protection of your data and information. All data and information provided by you and collected during the programme will be managed in accordance with the guidelines stated in HPB's Privacy Statement (refer to https://www.hpb.gov.sg/privacy-statement for more details).
The use of, disclosure of and provision of access to data and information provided by and collected from you will be in accordance with HPB's Privacy Statement.

HPB will require your consent via the Programme Participant Agreement (PPA) to allow HPB access to the relevant data and information before you participate in HealthTrack SG.

Please note that data collected via the Fitbit and Connected Life will be shared with your Fullerton Health healthcare provider and HPB, with your consent. Relevant information will also be shared by your healthcare provider with HPB. Please refer to the T&Cs (https://hpb.gov.sg/healthy-living/healthtracksg/terms) and Privacy Policy (https://hpb.gov.sg/healthy-living/healthtracksg/privacypolicy).