|
Restaurants
- Food outlet(s) under one brand name
- Air-conditioned
- Typically charges GST
- There is usually wait staff who will take orders and serve customers
- There is a dedicated sitting area only for the restaurant’s patrons
- Typically serves cuisines specific to a theme (e.g. Korean
food/Salads/Western food/Mexican food)
|
|
Quick Service Restaurants (QSRs)
- Food outlet(s) under one brand name
- Set meals (e.g. Drink, Main, Side) are typically the default and/or main
menu offering
- Patrons need to queue up, pay on ordering and look for their own table
to be seated
- There is usually a dedicated sitting area only for the restaurant’s
patrons
- There are usually no GST and service charges
- Food is generally prepared quickly (i.e. within 5-10 minutes)
|
|
Bakeries
- Food establishment(s) that retail confectionery and baked goods
- Customers usually would need to pick out bread/bun item from bread tray
- There may or may not be sitting area for the patrons
- There may or may not include sale of beverages
|
|
Cafés
- Food and/or drink outlet(s) under one brand name whose main business is
sale of beverages
- Typically a limited/smaller selection of meals and desserts are offered
- There is a dedicated sitting area only for the cafe’s patrons
- Air-conditioned
- Typically charges GST
- Customers usually need to queue up, pay on ordering and look for their
own table to be seated
|
|
Drink Kiosks
- Drink and/or food outlet(s) under one brand name that often specializes
in the sale of drinks.
- Beverages sold can include freshly prepared drinks and/or specialty
drinks.
- There may or may not be sitting area for the patrons.
|
|
Food Kiosks
- Food and/or drink outlet(s) under one brand name that often specializes
in a single product category
- This includes categories such as beverages, breads, sushi, meat skewers
etc.
- There may or may not be sitting area for the patrons
|
|
Food Courts
- Food stalls are tendered to independent operators, which remain under
management of one brand name
- In a food court, there are multiple food and beverage vendors, as well
as a common dining area for customers
- Air-conditioned
- Customers have to self-service meal purchase
- Typically located in malls, hospitals and buildings etc
|
|
Caterers (Events)
- Food and beverage businesses that deliver food in packed form or served
in chafing dish with set up for customer's
consumption
- Consumers are required to place order in advance
- Consumer can also engage the caterers to prepare food at the consumer’s
premises for consumption
|
|
Caterers (Individuals)
- Food and beverage businesses that provide daily meal delivery services
(typically lunch or dinner, or both) for consumers for a stipulated
subscription period
- Meals are typically delivered in tiffin carriers or individual food
containers
- Consumers are required to subscribe to a plan that specifies the service
period and meal plan
|
|
Institutional Caterers (Free Flow)
- Food shop/stall within an institution/workplace compound
- Targeted at a captive audience such as workplace canteens
- Operating hours usually follows that of the institute/workplace
- Dining Hall concept refers to a setting where consumers have access to
extra/unlimited portions
|
|
Institutional Caterers (Stalls)
- Food shop/stall within an institution/workplace compound
- Targeted at a captive audience such as workplace canteens
- Operating hours usually follows that of the institute/workplace
- Consumer will receive a prefixed portion from one stall
|
|
F&B Companies Operating Solely on Digital Platform(s)
- Food and beverage businesses that have no physical stall front
- Meal ordering based on digital website or app platform
|
|
Dessert
- Food outlet(s) under one brand name that specializes in the sale of
desserts
- This includes categories such as local soup desserts, local and seasonal
cakes, ice creams, frozen yogurts, jellies and puddings
- There may or may not be sitting area for the patrons
|
|
Buffets (Restaurants/Hotels)
- Typically customers pay one price and serve themselves from different
stations, ranging from hot items, a salad bar, dessert stations etc.
- Consumers usually have access to extra/unlimited portions, and may even
cook the food (e.g. raw meat, vegetables,
noodles) themselves
- Offered at various places including restaurants and hotels
|
|
Coffee Shops
- Coffee shops model after food courts but are typically not
air-conditioned
- Eating houses model after restaurants but are typically located in
residential/ public housing areas, transport hubs etc
|
|
Hawkers
- An aggregate of many independent food and drink stalls under one
‘centre’, with a common dining area for customers
- ‘Centre’ may be managed by managing agents (e.g. NTUC Foodfare/Fei
Siong) or government bodies (e.g. MEWR/JTC/HDB/NEA)
|
|
Brand/Food Chain
- Chain of food stalls/shops under one brand name
- Majority of the outlets are usually located in food courts, coffee
shops, eating houses, canteens, independent shop houses
|